Pelo interesse da pergunta e ainda mais das respostas, aqui fica a ligação para um post extremamente pertinente...
What books have you found helpful as you sort through your information management-related challenges?
Alguns links para os livros aqui mencionados:
- Weinberger, David: Everything is Miscellaneous: fica aqui também a ligação para a divertidissima apresentação do livro: Google Video - Everthing is Miscellaneous
- JENSEN, Bill - Work 2.0: Building The Future, One Employee At A Time
- Donald Marchand, A. - Competing with Information: A Manager's Guide to Creating Business Value with Information Content, (for creating a business case)
- Asprey, Len ;Middleton, Michael - Integrative Document & Content Management: Strategies for Exploiting Enterprise Knowledge, (for documenting your ECM requirements